Owner and Contractor Collaboration
I had the pleasure of introducing a potential client to an existing TOP Software Customer last week. We made a quick trip to Canada to spend a few hours reviewing TOP in a live environment both from the Owner and Contractor's perspective.
Thanks again to our Customer for taking the time to explain their business process and arranging an off-site visit to their largest and 1st Contractor on TOP.
During the off-site, I witnessed the amazing relationship between the Owner and Contractor. They began the TOP journey together over a year ago and continue to collaborate on daily activities and future enhancements.
Although the Contractor took on some additional work with TOP Software, the reduced payment terms, reporting, and 24x7 portal access were favorable benefits. They have slightly adjusted their TOP business process since Go-Live to become more efficient and look forward to future reporting enhancements.
Both the Contractor and Owner offices have reduced paper and they agree that the ability to log on to the portal and see the same data for quick resolution reduces payment bottlenecks.
We did have a few hours to visit a popular Vancouver tourist attraction. The Capilano Suspension Bridge Park is amazing and perfect weather made for an incredible experience.